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Words Matter

Posted on February 04, 2011 by Ronald T. Brown, Ph.D.

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Words can inspire, encourage and empower. Words can make a huge difference in the performance and attitude of your team members. 

Here are words that effective leaders use on a very regular basis:

  • We
  • I am sorry
  • What do you need?
  • What do you think?
  • It’s your decision
  • Try it again
  • Great job
  • You can do it
  • We can do it
  • I trust you
  • How can I help?
  • Help me understand
  • Thank you

As a leader... or friend... which words on this list do you need to use more often?

Filed under: Leadership Personal

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