Words Matter
Posted on February 04, 2011 by Ronald T. Brown, Ph.D.
Words can inspire, encourage and empower. Words can make a huge difference in the performance and attitude of your team members.
Here are words that effective leaders use on a very regular basis:
- We
- I am sorry
- What do you need?
- What do you think?
- It’s your decision
- Try it again
- Great job
- You can do it
- We can do it
- I trust you
- How can I help?
- Help me understand
- Thank you
As a leader... or friend... which words on this list do you need to use more often?

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